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Warranty & Contract Management

Warranty & Contract Management has long been identified as an essential organisational function to drive bottom-line profits and improve customer value. Service leaders today are under increasing pressure to bring down costs, increase service revenue and making sure you deliver service exactly when it’s needed. With FieldEZ’s warranty management software & contractor management software, we make sure both your service leaders and service executives are well aware of what they should and should not offer as services.

With our Scheduler you can achieve

10%

Improved Field Load Factor

34%

Cost Saving on Travel

34%

Improved in Task assignment Efficiency

Warranty Management – Never give anything for free

Warranty, an unavoidable cost of doing business, can end up charging a business up to 7% of its organisational revenues. Unleash value in FieldEZ’s warranty management software. It can increase customer satisfaction, reduce service costs and provide the opportunity to generate additional revenue while making sure everyone in the service chain is in the know.

FieldEZ’s simplified warranty management software makes it easy to capture & customise different warranty terms & contracts for different assets & customers. Create custom Service Level Agreements for premium customers with ease. Automatically schedule reminder mails for end customers with a nearing their warranty lifecycle expiry date. Ensure that your field staff has access to all of the information while on the go which empowers them to make better service decisions. FieldEZ’s warranty management software is crafted for service leaders of the 21st century.

Service Contracts – Improve Customer Value

A well-organised contract management system ensures that service leaders are able to keep revenue leakages under check, adhere to any compliance failure and control additional, unexpected costs. This empowers them to deliver significant customer value while helping them to improve bottom line margins. Move on from archaic, manual tools of contract management with the FieldEZ’s new age contractor management software.

FieldEZ makes it easy to define different contract terms for different customer categories and ensures all information is easily accessible to everyone in the service chain. Effortlessly renew, cancel, edit or delete any service contract at any points. FieldEZ’s contractor management software empowers your service leaders to prepare and respond effectively to unexpected service requests.