Is your field service data truly secure today? Field service organizations face increasing cyber threats with the world’s ever-increasing interconnectedness. Technicians access sensitive data from mobile devices and Equipment with IoT capabilities, and the attack surface has become much larger. Conventional security measures are no longer effective in the face of advanced cyber threats that […]
Harnessing Big Data in Field Service: How to Optimize Performance & Resource Allocation?
Field Tech Is Changing — Is Your Data Strategy Keeping Up? Imagine a field technician arriving late to a job due to poor routing. Meanwhile, another nearby technician was idle. Multiply this inefficiency across a week, and customer satisfaction, fuel, and productivity losses pile up fast. Inconsistent task allocation also demotivates staff, increases operational stress, […]


