The proliferation of mobile devices, combined with faster network connectivity and infrastructure provides a new channel for enterprises to solve the challenges they face in serving customers, employees, and stakeholders. Real-time connectivity across functions in enterprises, and blurring of lines between consumer and enterprise solutions mean that organizations stand to gain tremendously in agility and competitive advantage through innovative mobility […]
How can Field Service teams benefit from Technology-driven Collaboration?
For many businesses, there’s one major ‘C’ word they’re always focused on and that is the ‘Customer’. Customer-centricity is a goal that has led many organizations to move away from establishing transactional relationships with their customers to building more qualitative and engaging ones – and the move is paying off.
Go Agile – Build a Mobile Field Workforce
Service companies are increasingly adopting field service automation technologies to help their field workforce. Desktop scheduling software and reporting tools have been around quite a while – as well as software that takes care of individual functions like billing and inventory management.
Native Apps and Field Service Management, a Match Made in Heaven – Find out why?
HTML 5 is here and needless to say the gates to debate; expert advice and declarations have been thrown open. Even the domain of this article-Field Service Management is experimenting sincerely with HTML5 platform to develop apps for its various services.
Boost Efficiency with Remote Work Order Management. Go Mobile!
Field service organizations often face difficult operational issues, especially when the service sites are in remote locations. The time-tracking field crews and real-time updates are essential for field service organization working in client locations (Oil & Gas, Utlities industries).