The Future of Field Service – Technologies like AI, Virtual Reality, Bots are already making the wave in consumer applications. It won’t be long before these technologies heavily influence enterprise applications including field service management softwares.
Field Service Management for Industrial Equipment & Manufacturing Companies
The Industrial equipment and machine manufacturing companies manufacture and service a wide variety of mission-critical, high value assets. The equipment typically worth millions of dollars is the backbone of these companies and cannot afford to have any downtime. If this equipment breaks down or malfunctions, productivity drops, costs rise, and reputations suffer; with the potential of significant revenue loss. This makes it crucial for the Industrial equipment and machine manufacturing companies to deliver phenomenal service and ensure 100% availability of the equipment.