When One Machine Fails, the Entire Operation Stalls Tuesday, 9:45 AM – Industrial Valve Calibration Station FailsA critical CNC valve calibration system malfunctions at a high-precision automotive parts facility. It halts production on two lines, affects three shifts, and jeopardizes a $2M client delivery. The technician assigned is certified—but is 80 km away and unaware […]
4 Keys to Boosting Your Predictive Field Service Customer Satisfaction
Field Service Management software today work on one basic principle- delivering prompt, error-free, exceptional customer services. Customer-centricity is the driving fuel behind the growing popularity of major technologies such as IoT, Machine Learning, Artificial Intelligence, and Data Analytics. Since these technologies predict the customers’ demands and strive to meet these demands well within stipulated time, […]