Customers

The companies that run on FieldEZ.

Global enterprises across IT, banking, manufacturing, infrastructure, and consumer industries run their equipment operations on the platform — at the scale where reliability is not optional.

15 yrs
In market
50,000+
Field technicians
50M+
Assets managed
10+
Countries
01 The Customer Wall

Trusted across industries and geographies

DellHPWiproTataIndusInd BankXeroxICICI BankKotak Mahindra BankGMRArcelorMittalAirtelOoredooStarHub
ACC CementAvalanche RefineriesKalpa PowerTsugamiAce MicromaticTeleflexBayerCarlsbergTwiningsDMartAdeccoAmbuja Cements
02 The Results

The outcomes customers measure

Logos say who trusts the platform. These say what it does for them.

36%
Improvement in first-time-fix rate
17%
Reduction in per-visit travel time
12%
More jobs handled per staff member
<6 min
Ticket first response time

Measured across enterprise deployments. Results vary by estate size and service mix.

03 Proof in Context

What the numbers look like in practice

Three deployments, three different industries — the same platform, configured to each.

Being a sales & service organization with 500+ field engineers across 70+ locations, there was an urgent need to understand the actual utilization of our large workforce. We chose FieldEZ after analysing several providers. After three years, the application has become an integral part of our business — providing real-time information and enabling data-based decisions.
Harish B · CEO, Micromatic Machine Tools
Manufacturing · 500+ field engineers · 70+ locations · 3 years on FieldEZ
Healthcare & Medical Devices

A global medical equipment manufacturer

Replaced spreadsheet-based service processes with one platform for installation, service, asset management, attendance, and customer support — bringing visibility and scale to field operations.

36%Better first-time-fix rate
17%Less travel time
12%More jobs per technician
<6 minSchedule & acknowledge
Consumer Electronics & Appliances

A leading global home appliance manufacturer

For the India operations of an international brand with revenues exceeding $30 billion, FieldEZ unified order management, attendance, location tracking, and service workflows across sales and service teams.

100%Attendance compliance
LiveDistributor visibility
AutoCompetitor intelligence capture
FasterInventory replenishment

Results reflect specific customer deployments and vary by estate size, service mix, and configuration.

04 In Their Words

What leaders say about running on FieldEZ

From the people accountable for service operations at scale.

We had complex needs with multiskilled engineers, numerous products, widespread geographies, and high volume of jobs. The transition to FieldEZ and integration with our CRM was seamless. There has been an improvement in engineer productivity, service-level performance, and customer satisfaction.

Ragesh Sukumaran
Head, Independent Services
Wipro Technologies

Accurate and prompt service delivery is one of the prime selection criteria for buyers. But service delivery is not an individual's task — it needs contribution and synchronization. FieldEZ's call management software has all the necessary features from an accountability and governance point of view.

Vishwanath Joglekar
Senior Director, Market Services
Getinge

After analysing offerings from several providers, we chose FieldEZ for field-force management and automation. Three years on, the application is an integral part of our business — giving us real-time information and enabling data-based decisions across 500+ engineers and 70+ locations.

Harish B
Chief Executive Officer
Micromatic Machine Tools
05 Across Industries

Wherever equipment has to keep running

The platform was built on enterprise IT equipment — and the same operational depth now runs equipment operations far beyond it, across manufacturing, telecom, healthcare, utilities, and more.

IT & Technology

OEMs, IT services majors, and device makers running deployment, service, and support across vast installed bases.

Banking & Financial Services

Branch and ATM networks where every terminal is revenue-critical and downtime is measured in minutes.

Manufacturing & Industrial

Machine builders and industrial operators managing maintenance, AMCs, and field repair across plants and sites.

Infrastructure & Energy

Distributed assets across sites, plants, and facilities — serviced by field teams the platform coordinates.

Consumer & FMCG

Equipment behind consumer brands — from production and cold-chain assets to point-of-sale fleets.

Business Services

Service organizations running large mobile workforces with SLAs to protect and clients to keep.

Why they stay

Chosen for depth. Kept for reliability.

Enterprises don't run mission-critical operations on software they're unsure of. Fifteen years of service history, enterprise-grade security, and a platform that gets smarter with every job — that's why the wall above keeps growing.

ISO 27001 SOC 2
Join them

See what FieldEZ would run for you

A focused walkthrough mapped to your equipment, your estate, and your workflows.